Shipping and Returns

FREE SHIPPING 

FREE delivery on all orders is now available via our website.

Shipping Times and Delivery

Where applicable, deliveries will be made by the carrier to the address stipulated in your order. You must ensure that someone is present to accept delivery of your order or advise us on checkout that you give permission to leave your order without a signature.

We endeavour to have all orders dispatched within 2 working days of your order being placed once payment has cleared into our account. If/when stocks are low, delivery may be delayed and you will be notified. If your order is urgent we strongly suggest you contact us to discuss your needs first to make sure that the products will be available in time for your required date before your order is placed.

We will deliver to most addresses within Australia, unfortunately we do not yet deliver to International locations. All deliveries are made between 8:30am to 5.00pm Monday to Friday by fast way couriers or Australia Post. 

  • 2-3 working days for delivery to most capital cites and some regional towns.

  • 3-7 working days for delivery to most large regional towns.

  • 7-10 working days for delivery to other remote locations.

  • 7-10 working days for delivery to WA and NT.

Shop Safe and Secure

We currently use paypal to process all our online transactions, this offers buyers maximum protection and peace of mind. Once you finalise your purchase you will be directed to paypals payment portal to complete the purchase, Once complete you will be directed back to our site and receive confirmation of payment via email. Please click on the link for more details. https://www.paypal.com/au/webapps/mpp/security/buy-protection

Order Tracking

Fastway couriers and Australia Post carry the latest handheld technology, so it's easy to keep track of your deliveries online with their parcel tracking system. We log all our parcels via the selected couriers tracking numbers and can provide this if requested. After you have purchased a product if you wish to obtain your tracking number then just email us at sales@ultimatelynatural.com.au and we email you back with your delivery tracking number 

Our 100% Money Back Guarantee

If you are unsatisfied with our product simply return the order within 30 days of the original purchase date to obtain a full refund including your postage. Notification by email is required, please note that if you are returning multiple bags, all other bags must still be sealed. This guarantee applies to online orders only and does not apply to retail stores.

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